All Trienelle Skincare products are 100% Guaranteed.

If, for any reason, you are not satisfied with your purchase, return it within 60 days for a full refund of the price you paid for the product.

Simply follow the instructions provided on the reverse side of your invoice. If possible, please pack the product in the original packaging that it was shipped in.

Any Trienelle product returned for a refund must be returned to the location where it was originally purchased. If your product was purchased from another retailer, the refund policy will depend on the retailer's policies. In most cases, the retailer's guarantee will likely be similar to Trienelle's.

If you have any questions or need assistance in the return process, please call Stacie, our Client Service Manager, at 1-800-539-5195, ext 101.

• Toll Free:
(800) 539-5195

That's our customer service line, answered by live people 8am - 5pm, Monday through Friday, Pacific Time. At other times, leave us a message and we will return your call. Our regular phone number is (208) 292-2400.

• Email:
info@trienelle.com

Our Customer Service Manager will answer your email promptly during our regular office hours, 8am - 5pm Pacific Time, Monday through Friday.

• Fax: 877-322-3424

You can send a fax to us any time of day or night that suits you. We will answer promptly during our office hours, 8am – 5pm Pacific Time, Monday through Friday.

• US Mail:

Trienelle Skincare, Inc.
7600 Mineral Dr, Suite 700
Coeur d'Alene, ID 83815